Website Connection Issues When Using Tunnel Servers for Multiplayer Games

[benalex]

Hi CNCNet Community,

I’m hosting a website that tracks multiplayer game stats for Command & Conquer: Red Alert 2, and it connects to CNCNet tunnel servers to gather live player data. However, I’ve noticed intermittent connection issues where my website cannot retrieve data from the servers.

Here’s what I’ve observed:

1. The issue is sporadic—it works fine at times but fails without any noticeable changes.
2. When the connection fails, I receive a timeout error in my website’s logs.
3. I’ve confirmed that my hosting provider isn’t blocking the IPs of the tunnel servers.
4. I’ve tried adjusting the timeout settings in my API calls but still encounter the issue.

Could this be related to load balancing on CNCNet tunnel servers, rate limits, or something else? Is there a recommended way to maintain a stable connection to the servers for data retrieval?

Any help would be greatly appreciated!

Thanks in advance!