Problems with Yuri/ RA2 CNCnet launcher, appears to look for tiberian sun game?

[Razendsnel]

Hey all,

 

I have RA2 and YR installed, both run fine. I then download CnCnet5_YR_installer (it appears to be the same as the RA2 one?)

 

When I use the installer it asks me to direct it to the folder the games are located, I give the correct folder and press next. Then it crashes giving the attached message.

 

It says something about the tiberian sun installer? But I dont have the game installed? Anyone know how to fix this?

 

Regards,

Razendsnel

 

---

edit: Translate the error message for the non dutch speakers

 

Tiberian sun client has stopped working

We are looking for a solution for the problem

 

[Grant]

Hello - sorry to see you're having problems.

 

Which O/S are you using?

 

Which type of game install do you have? Is it a CD, Origin install, TFD etc?

 

Could you try re-running the installer you downloaded, it could be a file has not downloaded.

 

Failing this, could you upload your client.log and/or cncnetclient.log file in your game directory?

[Nyerguds]

Is it possible the tool is simply still called that internally?

[Rampastring]

Is it possible the tool is simply still called that internally?

Yes, that's the case.

[Razendsnel]

Hello - sorry to see you're having problems.

 

Which O/S are you using?

 

Which type of game install do you have? Is it a CD, Origin install, TFD etc?

 

Could you try re-running the installer you downloaded, it could be a file has not downloaded.

 

Failing this, could you upload your client.log and/or cncnetclient.log file in your game directory?

 

Thx for the reply!

 

I'm currently on windows 7 sp1, running Origin installs. I've tried rerunning the installer several times and reinstalled the games 2 times as well. Both didnt change anything

 

I can't seem to find the .log files, where are they normally located?

 

Regards,

Razendsnel

 

[Grant]

Hello - sorry to see you're having problems.

 

Which O/S are you using?

 

Which type of game install do you have? Is it a CD, Origin install, TFD etc?

 

Could you try re-running the installer you downloaded, it could be a file has not downloaded.

 

Failing this, could you upload your client.log and/or cncnetclient.log file in your game directory?

 

Thx for the reply!

 

I'm currently on windows 7 sp1, running Origin installs. I've tried rerunning the installer several times and reinstalled the games 2 times as well. Both didnt change anything

 

I can't seem to find the .log files, where are they normally located?

 

Regards,

Razendsnel

OK, could you check you have .NET framework 2, 3.5, 4 and installed?

 

Hello - sorry to see you're having problems.

 

Which O/S are you using?

 

Which type of game install do you have? Is it a CD, Origin install, TFD etc?

 

Could you try re-running the installer you downloaded, it could be a file has not downloaded.

 

Failing this, could you upload your client.log and/or cncnetclient.log file in your game directory?

 

Thx for the reply!

 

I'm currently on windows 7 sp1, running Origin installs. I've tried rerunning the installer several times and reinstalled the games 2 times as well. Both didnt change anything

 

I can't seem to find the .log files, where are they normally located?

 

Regards,

Razendsnel

OK, could you check you have .NET framework 2, 3.5, 4 and installed?

 

I asked for a log, but if the installer is getting stuck then there won't be a log yet. If the installer did complete and the client crashed there will be a log in your game directory (usually named client.log or cncnetclient.log)

[Razendsnel]

Thx for all the advice, in the end I upgraded to windows 10 and that solved the launcher problem. I then had a new (known) error which the solution was available for on the internet.

 

Long story short I can play now

 

Thx