Client Crashing on start

[Gun_Man]

Every time I start the client, ever since the latest update, it gets an error before i can even see anything.  I've reinstalled twice and restarted computer.

 

I have Windows 7 if that helps.

 

 

[JSDS]

Gun man as they like to say upload client log here to the topic and wait for fix

[Gun_Man]

Where do i find that?

[Grant]

https://forums.cncnet.org/index.php?topic=7243.0

[JSDS]

Where do i find that?

go to game directory and seach folder name client

Then upload the file here 

[Gun_Man]

Here are two different logs

[Grant]

Video drivers up-to-date? Also see - https://forums.cncnet.org/index.php?topic=7060.msg51190#msg51190

[Gun_Man]

Yes.  I didnt have any issues until thsi new version.  If i run an old version, nameley 2.0.2.5 or somethin like that...it works just fine.  And i had the previous version adn played on cncnet up through yesterday with no issues.

 

[Grant]

Do you have DirectX 10/11 installed? This is kind of related - https://help.ea.com/en-gb/help/battlefield/battlefield-3/bf3-error-dxgi-error-unsupported/

 

 

[Gun_Man]

Yes, I at least have directx 10

[Gun_Man]

magically, it decided to work.  not sure how or why, but it did.

 

I'll let you know if any problems come up again.  Thanks

[JSDS]

magically, it decided to work.  not sure how or why, but it did.

 

I'll let you know if any problems come up again.  Thanks

magicailly 

[Gun_Man]

Unfortunately, I got lucky and I don't know why the game started that once, but never again.

 

If you have any other suggestions, please let me know.  I'm 100% sure it is the update that we're currently on that has something changed which my computer isn't liking.  Because I can download and use older versions with no issues.

 

Let me know

[Rampastring]

According to the client log you have no graphics device at all. Check that your graphics drivers are properly installed.

 

Version 2.x didn't use hardware acceleration at all when rendering graphics, but version 3.x does and so it has higher requirements than 2.x.

[Gun_Man]

Should i reinstall it?  It is showing up under device manager and is up to date. 

 

I did not have any issues with previous versions of 3.x. only the current version.  I played the tournament games last week on 3.x.