Jump to content
  • 0

Red Alert 2 Yuri's Revenge's client up on start crashes


TerrorWGD

Question

6 answers to this question

Recommended Posts

  • 0

Hello,

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

  1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
  2. Look for the folder called "Client"
  3. Inside this folder, there will be a file called client.log
Link to comment
Share on other sites

  • 0

So log returns an error saying:

[DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved] The GPU device instance has been interrupted.

Which usually indicates a problem with your graphics card. 

However the last update was to do with displaying custom map previews in the client, and you have a LOT of custom maps so I wonder if there's a possible issue there. 

Try renaming Maps/Custom folder to Maps/Custom_backup for now, retry loading the client and uploading client.log again after.
 

Link to comment
Share on other sites

  • 0
2 hours ago, Grant said:

So log returns an error saying:


[DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved] The GPU device instance has been interrupted.

Which usually indicates a problem with your graphics card. 

However the last update was to do with displaying custom map previews in the client, and you have a LOT of custom maps so I wonder if there's a possible issue there. 

Try renaming Maps/Custom folder to Maps/Custom_backup for now, retry loading the client and uploading client.log again after.
 

It worked calling the custom map Custom_Backup

Thanks Grant :)

client.log

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...