snitch Posted April 16, 2017 Share Posted April 16, 2017 Windows 7 and when i run the game it comes up with the attached image Link to comment Share on other sites More sharing options...
0 snitch Posted May 1, 2017 Author Share Posted May 1, 2017 (edited) I needed to complete some updates which installed directx for me properly. So thank you for all your help! Edited May 1, 2017 by snitch 1 Link to comment Share on other sites More sharing options...
0 Grant Posted April 16, 2017 Share Posted April 16, 2017 Hello, We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply. Finding your client.log file: Navigate to your Red Alert 2 folder. This is where CnCNet is installed. Look for the folder called "Client" Inside this folder, there will be a file called client.log Link to comment Share on other sites More sharing options...
0 snitch Posted April 16, 2017 Author Share Posted April 16, 2017 No problem, here it is attached client.log Link to comment Share on other sites More sharing options...
0 Grant Posted April 16, 2017 Share Posted April 16, 2017 Thanks @snitch. These topics seems related - http://answers.ea.com/t5/Need-for-Speed-The-Run/DXGI-ERROR-UNSUPPORTED-quot-unsupported-quot-error-with-Need-for/td-p/2679352 https://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/dxgierrorunsupported-unsupported-battlefield-3/994bb65a-426c-4813-b49e-92eb6f7457b3 But I'll tag @Rampastring just incase he's come across this one before. Link to comment Share on other sites More sharing options...
0 Rampastring Posted April 16, 2017 Share Posted April 16, 2017 According to the client log you have no graphics card / driver installed. The client needs at least a DirectX 9 compatible graphics card with supported drivers. You need to install drivers for your graphics card. 1 Link to comment Share on other sites More sharing options...
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snitch
Windows 7 and when i run the game it comes up with the attached image
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