Update 3.3.2.1

[Billy]

I downloaded the update 3.3.2.1 yesterday.  Now my game won't play.  I double click on the YR icon, and the YR Client launches.  It stays on that black screen with CnCnet as the background.  It stays on that screen forever, game never launches. 

Please help!  My addiction to gaming is suffering

[Grant]

11 minutes ago, Billy said:

I downloaded the update 3.3.2.1 yesterday.  Now my game won't play.  I double click on the YR icon, and the YR Client launches.  It stays on that black screen with CnCnet as the background.  It stays on that screen forever, game never launches. 

Please help!  My addiction to gaming is suffering

That's not good, sorry to hear this. Can you upload your client.log file? Do you have many custom maps?

[Billy]

Thank you for a speedy reply.  Hopefully I attached what you need.

ClientCrashLog_29_5_2017_14_30.txt

ClientCrashLog_29_5_2017_14_26.txt

ClientCrashLog_29_5_2017_14_24.txt

ClientCrashLog_29_5_2017_20_35.txt

ClientCrashLog_29_5_2017_15_13.txt

client.log

[BuckBiggum]

I'm not Grant, but I might be able to help.  Your crash logs display an error message "The GPU device instance has been suspended," which is a DX11 error. 

The Steam community recommends installing the proper version of the .NET redistributables, (re)installing/updating DX11, and rebooting your computer to resolve this issue.

Source Thread (Steam Forum).

[Billy]

Anyone have some insight? It would be tremendously appreciated!