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Problems launching Red Alert and Tiberium Sun


bow4fowler

Question

Hi guys,

I'm trying to play Red Alert but after downloading it and then clicking 'skirmish' a pop up says 'cannot find specified file'.

My antivirus on the first attempt stopped a 'heuristic virus'.

File reference:

c:\games\cncnet\redalert1_online\cncnet5.exe

The same happens with Tiberium Sun.

Can you help me please i'm desperate to play?!

Norton highlights these both as high risk viruses.

Could you either update the files without viruses or advise please?

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Hello,

If CnCNet has been blocked or flagged by your anti-virus there are a few things to note. 

  • Firstly, this warning is often nothing to worry about. Anti-virus software often flag new files as a false positive, mainly because they have discovered a new file on your system they haven't seen before. This is very common in software development, especially for small scale developers such as ourselves. 
  • Other ways a file could be flagged as a false positive is the way we protect the software from being decompiled. Some of our software is protected for reasons to keep CnCNet services safe and secure.

Important steps you can take:

  • You can remove this block by allowing it as an exception to your Antivirus firewall.
  • Submit the file in question to a site such as Virus Total, where it will scan the file against other anti-virus definitions. You will probably find your anti-virus will be listed, among some of the others, but as a rule the ratio should be low, and this is fine.
  • To help us stop these alerts, you can submit a report to your antivirus software company, they will scan the file in question that has been flagged, and it will be reviewed and will come back as a false positive.
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