Prec1๐u5 I3oyz Posted May 19, 2018 Share Posted May 19, 2018 (edited) Here is what I found when trying to connect the server (image below). Firewalls, Windows defender, anti virus are off and I'm using windows 10. Please help and thanks in advance. Edited May 19, 2018 by Prec1๐u5 I3oyz Link to comment Share on other sites More sharing options...
0 Grant Posted May 19, 2018 Share Posted May 19, 2018 Hello, We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply. Finding your client.log file: Navigate to your Red Alert 2 folder. This is where CnCNet is installed. Look for the folder called "Client" Inside this folder, there will be a file called client.log Link to comment Share on other sites More sharing options...
0 Prec1๐u5 I3oyz Posted May 20, 2018 Author Share Posted May 20, 2018 19 hours ago, Grant said: Hello, We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply. Finding your client.log file: Navigate to your Red Alert 2 folder. This is where CnCNet is installed. Look for the folder called "Client" Inside this folder, there will be a file called client.log Hello Grant, Thanks for replying and sorry for slow replying. Here is a log data you requested. Hope this will help :) Quote 20.05. 19:49:48.149 ***Logfile for Yuri's Revenge client*** 20.05. 19:49:48.154 Client version: 2.1.1.4 20.05. 19:49:48.157 Loading settings. 20.05. 19:49:48.269 Initializing updater. 20.05. 19:49:48.276 Update mirror count: 1 20.05. 19:49:48.279 Running from: clientdx.exe 20.05. 19:49:48.283 Operating system: Microsoft Windows NT 6.2.9200.0 20.05. 19:49:48.287 Selected OS profile: WIN810 20.05. 19:49:48.291 Removing partial custom component downloads. 20.05. 19:49:48.295 Checking for the existence of FinalSun.ini. 20.05. 19:49:48.300 FinalSun.ini doesn't exist - writing default settings. 20.05. 19:49:48.304 An exception occured while checking the existence of FinalSun settings 20.05. 19:49:48.308 Writing installation path to the Windows registry. 20.05. 19:49:48.650 Initializing GameClass. 20.05. 19:49:48.850 InitGraphicsMode: 1280x768 20.05. 19:49:48.925 Checking local file versions. 20.05. 19:49:48.929 Loading maps. 20.05. 19:49:49.326 Hardware info: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (4 cores) Video controller: Intel(R) HD Graphics 4600 20.05. 19:49:51.331 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.339 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.347 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.355 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.363 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.371 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.379 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.387 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.395 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.403 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.411 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.421 AssetLoader.LoadSound: Sound not found! MainMenu\button.wav 20.05. 19:49:51.581 Attempting to parse INI\Battle.ini to populate mission list. 20.05. 19:49:51.585 File INI\Battle.ini not found. Ignoring. 20.05. 19:49:51.589 Attempting to parse INI\BattleE.ini to populate mission list. 20.05. 19:49:51.592 File INI\BattleE.ini not found. Ignoring. 20.05. 19:49:51.616 Saved Games directory not found! 20.05. 19:49:51.692 Skipping reading statistics because the file doesn't exist! 20.05. 19:49:51.734 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.739 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.742 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.746 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.750 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.754 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:51.757 AssetLoader.LoadSound: Sound not found! none 20.05. 19:49:52.570 AssetLoader.LoadSound: Sound not found! getready.wav 20.05. 19:49:52.592 AssetLoader.LoadSound: Sound not found! getready.wav 20.05. 19:49:52.596 MultiplayerGameLobby: Saved games are not available! 20.05. 19:49:53.392 AssetLoader.LoadSound: Sound not found! getready.wav 20.05. 19:49:53.396 MultiplayerGameLobby: Saved games are not available! 20.05. 19:49:53.407 AssetLoader.LoadSound: Sound not found! getready.wav 20.05. 19:49:53.781 CheckForUpdates() 20.05. 19:49:53.788 Checking version on the server. 20.05. 19:49:53.793 Trying to connect to update mirror http://downloads.cncnet.org/updates/yr/ 20.05. 19:49:53.876 Downloaded version information, parsing. 20.05. 19:49:53.882 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:49:53.888 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:49:53.892 Server game version is 3.93, local version is 3.93 20.05. 19:49:53.896 Registering. 20.05. 19:49:53.902 File identifiers updated. 20.05. 19:49:53.906 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:49:53.911 Checking if custom components are outdated. 20.05. 19:49:53.916 SRM: NICK ytudrsdvcbcg 20.05. 19:49:53.921 Fetching tunnel server info. 20.05. 19:49:54.193 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:49:58.301 Attempting to reconnect to CnCNet. 20.05. 19:49:58.347 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:49:58.352 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:49:58.357 Registering. 20.05. 19:49:58.361 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:49:58.366 SRM: NICK ytudrsdvcbcg 20.05. 19:49:58.657 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:01.054 Writing settings INI. 20.05. 19:50:01.256 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:01.261 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:01.267 Registering. 20.05. 19:50:01.271 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:01.276 SRM: NICK ytudrsdvcbcg 20.05. 19:50:01.651 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:02.662 Attempting to reconnect to CnCNet. 20.05. 19:50:02.717 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:02.723 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:02.727 Registering. 20.05. 19:50:02.733 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:02.738 SRM: NICK ytudrsdvcbcg 20.05. 19:50:03.029 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:05.657 Attempting to reconnect to CnCNet. 20.05. 19:50:05.699 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:05.703 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:05.708 Registering. 20.05. 19:50:05.713 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:05.719 SRM: NICK ytudrsdvcbcg 20.05. 19:50:06.015 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:07.035 Attempting to reconnect to CnCNet. 20.05. 19:50:07.087 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:07.092 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:07.097 Registering. 20.05. 19:50:07.101 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:07.106 SRM: NICK ytudrsdvcbcg 20.05. 19:50:07.388 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:10.020 Attempting to reconnect to CnCNet. 20.05. 19:50:10.058 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:10.063 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:10.069 Registering. 20.05. 19:50:10.073 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:10.077 SRM: NICK ytudrsdvcbcg 20.05. 19:50:10.434 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:11.393 Attempting to reconnect to CnCNet. 20.05. 19:50:11.427 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:11.432 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:11.437 Registering. 20.05. 19:50:11.441 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:11.447 SRM: NICK ytudrsdvcbcg 20.05. 19:50:11.745 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:14.439 Attempting to reconnect to CnCNet. 20.05. 19:50:14.476 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:14.481 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:14.486 Registering. 20.05. 19:50:14.491 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:14.497 SRM: NICK ytudrsdvcbcg 20.05. 19:50:14.788 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:14.793 Reconnect attempt count exceeded! 20.05. 19:50:15.751 Attempting to reconnect to CnCNet. 20.05. 19:50:15.795 Attempting connection to Gameservers.NJ.US.GameSurge.net:6665 20.05. 19:50:15.801 Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665 20.05. 19:50:15.805 Registering. 20.05. 19:50:15.810 SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet 20.05. 19:50:15.817 SRM: NICK ytudrsdvcbcg 20.05. 19:50:16.092 Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. 20.05. 19:50:16.097 Reconnect attempt count exceeded! 20.05. 19:50:21.960 Writing settings INI. 20.05. 19:50:28.879 Writing settings INI. 20.05. 19:50:34.506 Writing settings INI. 20.05. 19:50:57.805 Saving friend list. 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0 Grant Posted May 20, 2018 Share Posted May 20, 2018 Could you retry logging in and if you're having a problem, again reupload your log file. Thanks Link to comment Share on other sites More sharing options...
0 Prec1๐u5 I3oyz Posted May 20, 2018 Author Share Posted May 20, 2018 Yeah... about that I've tried 3 times or so (restart and re-login) and that log I provided is the latest log data. Link to comment Share on other sites More sharing options...
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Prec1๐u5 I3oyz
Here is what I found when trying to connect the server (image below). Firewalls, Windows defender, anti virus are off and I'm using windows 10. Please help and thanks in advance.
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