Can't connect to the CNC server (YR)

[Prec1๐u5 I3oyz]

Here is what I found when trying to connect the server (image below). Firewalls, Windows defender, anti virus are off and I'm using windows 10. Please help and thanks in advance.

 

Edited May 19, 2018 by Prec1๐u5 I3oyz

[Grant]

Hello,

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
2. Look for the folder called "Client"
3. Inside this folder, there will be a file called client.log

[Prec1๐u5 I3oyz]

19 hours ago, Grant said:

Hello,

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
2. Look for the folder called "Client"
3. Inside this folder, there will be a file called client.log

Hello Grant,
Thanks for replying and sorry for slow replying. Here is a log data you requested. Hope this will help :)

 

Quote

20.05. 19:49:48.149    ***Logfile for Yuri's Revenge client***
20.05. 19:49:48.154    Client version: 2.1.1.4
20.05. 19:49:48.157    Loading settings.
20.05. 19:49:48.269    Initializing updater.
20.05. 19:49:48.276    Update mirror count: 1
20.05. 19:49:48.279    Running from: clientdx.exe
20.05. 19:49:48.283    Operating system: Microsoft Windows NT 6.2.9200.0
20.05. 19:49:48.287    Selected OS profile: WIN810
20.05. 19:49:48.291    Removing partial custom component downloads.
20.05. 19:49:48.295    Checking for the existence of FinalSun.ini.
20.05. 19:49:48.300    FinalSun.ini doesn't exist - writing default settings.
20.05. 19:49:48.304    An exception occured while checking the existence of FinalSun settings
20.05. 19:49:48.308    Writing installation path to the Windows registry.
20.05. 19:49:48.650    Initializing GameClass.
20.05. 19:49:48.850    InitGraphicsMode: 1280x768
20.05. 19:49:48.925    Checking local file versions.
20.05. 19:49:48.929    Loading maps.
20.05. 19:49:49.326    Hardware info: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (4 cores)  Video controller: Intel(R) HD Graphics 4600
20.05. 19:49:51.331    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.339    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.347    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.355    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.363    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.371    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.379    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.387    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.395    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.403    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.411    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.421    AssetLoader.LoadSound: Sound not found! MainMenu\button.wav
20.05. 19:49:51.581    Attempting to parse INI\Battle.ini to populate mission list.
20.05. 19:49:51.585    File INI\Battle.ini not found. Ignoring.
20.05. 19:49:51.589    Attempting to parse INI\BattleE.ini to populate mission list.
20.05. 19:49:51.592    File INI\BattleE.ini not found. Ignoring.
20.05. 19:49:51.616    Saved Games directory not found!
20.05. 19:49:51.692    Skipping reading statistics because the file doesn't exist!
20.05. 19:49:51.734    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.739    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.742    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.746    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.750    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.754    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:51.757    AssetLoader.LoadSound: Sound not found! none
20.05. 19:49:52.570    AssetLoader.LoadSound: Sound not found! getready.wav
20.05. 19:49:52.592    AssetLoader.LoadSound: Sound not found! getready.wav
20.05. 19:49:52.596    MultiplayerGameLobby: Saved games are not available!
20.05. 19:49:53.392    AssetLoader.LoadSound: Sound not found! getready.wav
20.05. 19:49:53.396    MultiplayerGameLobby: Saved games are not available!
20.05. 19:49:53.407    AssetLoader.LoadSound: Sound not found! getready.wav
20.05. 19:49:53.781    CheckForUpdates()
20.05. 19:49:53.788    Checking version on the server.
20.05. 19:49:53.793    Trying to connect to update mirror http://downloads.cncnet.org/updates/yr/
20.05. 19:49:53.876    Downloaded version information, parsing.
20.05. 19:49:53.882    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:49:53.888    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:49:53.892    Server game version is 3.93, local version is 3.93
20.05. 19:49:53.896    Registering.
20.05. 19:49:53.902    File identifiers updated.
20.05. 19:49:53.906    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:49:53.911    Checking if custom components are outdated.
20.05. 19:49:53.916    SRM: NICK ytudrsdvcbcg
20.05. 19:49:53.921    Fetching tunnel server info.
20.05. 19:49:54.193    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:49:58.301    Attempting to reconnect to CnCNet.
20.05. 19:49:58.347    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:49:58.352    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:49:58.357    Registering.
20.05. 19:49:58.361    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:49:58.366    SRM: NICK ytudrsdvcbcg
20.05. 19:49:58.657    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:01.054    Writing settings INI.
20.05. 19:50:01.256    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:01.261    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:01.267    Registering.
20.05. 19:50:01.271    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:01.276    SRM: NICK ytudrsdvcbcg
20.05. 19:50:01.651    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:02.662    Attempting to reconnect to CnCNet.
20.05. 19:50:02.717    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:02.723    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:02.727    Registering.
20.05. 19:50:02.733    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:02.738    SRM: NICK ytudrsdvcbcg
20.05. 19:50:03.029    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:05.657    Attempting to reconnect to CnCNet.
20.05. 19:50:05.699    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:05.703    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:05.708    Registering.
20.05. 19:50:05.713    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:05.719    SRM: NICK ytudrsdvcbcg
20.05. 19:50:06.015    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:07.035    Attempting to reconnect to CnCNet.
20.05. 19:50:07.087    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:07.092    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:07.097    Registering.
20.05. 19:50:07.101    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:07.106    SRM: NICK ytudrsdvcbcg
20.05. 19:50:07.388    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:10.020    Attempting to reconnect to CnCNet.
20.05. 19:50:10.058    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:10.063    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:10.069    Registering.
20.05. 19:50:10.073    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:10.077    SRM: NICK ytudrsdvcbcg
20.05. 19:50:10.434    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:11.393    Attempting to reconnect to CnCNet.
20.05. 19:50:11.427    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:11.432    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:11.437    Registering.
20.05. 19:50:11.441    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:11.447    SRM: NICK ytudrsdvcbcg
20.05. 19:50:11.745    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:14.439    Attempting to reconnect to CnCNet.
20.05. 19:50:14.476    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:14.481    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:14.486    Registering.
20.05. 19:50:14.491    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:14.497    SRM: NICK ytudrsdvcbcg
20.05. 19:50:14.788    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:14.793    Reconnect attempt count exceeded!
20.05. 19:50:15.751    Attempting to reconnect to CnCNet.
20.05. 19:50:15.795    Attempting connection to Gameservers.NJ.US.GameSurge.net:6665
20.05. 19:50:15.801    Succesfully connected to Gameservers.NJ.US.GameSurge.net on port 6665
20.05. 19:50:15.805    Registering.
20.05. 19:50:15.810    SRM: USER 4--88x9j0 0 * :3.93 YR CnCNet
20.05. 19:50:15.817    SRM: NICK ytudrsdvcbcg
20.05. 19:50:16.092    Disconnected from CnCNet due to a socket error. Message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
20.05. 19:50:16.097    Reconnect attempt count exceeded!
20.05. 19:50:21.960    Writing settings INI.
20.05. 19:50:28.879    Writing settings INI.
20.05. 19:50:34.506    Writing settings INI.
20.05. 19:50:57.805    Saving friend list.

 

 

[Grant]

Could you retry logging in and if you're having a problem, again reupload your log file. Thanks

[Prec1๐u5 I3oyz]

Yeah... about that I've tried 3 times or so (restart and re-login) and that log I provided is the latest log data.