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CnCnet crashes on start


dwattsy21

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  On 8/27/2018 at 11:44 AM, Grant said:

Copy the contents from Resources folder from the zip, into the resources folder. If theres a prompt to replace, replace the files. 

Alternatively use the new installer above

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When I went to isntall the new isntaller a Windows error message popped up saying it may be unsafe and was blocked. Clicked more details anr run anyway... than an avast (antivirus) messaage said the same thing. Clicked run anyway again, but then getting this... can't run it.

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  On 8/27/2018 at 11:56 AM, dwattsy21 said:

When I went to isntall the new isntaller a Windows error message popped up saying it may be unsafe and was blocked. Clicked more details anr run anyway... than an avast (antivirus) messaage said the same thing. Clicked run anyway again, but then getting this... can't run it.

Untitled.jpg

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Go to the settings and change the CyberCapture off, then try again

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  On 8/27/2018 at 11:33 AM, Grant said:

Ok when it updates and crashes, could you upload your crash log file please

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I would love to, but can't find them anymore. I already pressed once to send files to Microsoft (missclicked) and now it won't let me see where those files are located, even with fresh installs of RA2 and cncnet. It just gives me "close the program" without letting me see crash logs AND my Event viewer is bugged for some reason

Edited by Fukse
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  On 8/27/2018 at 12:03 PM, Grant said:

Sounds like avast has quarantined the file.  Could you follow these steps to restore the file again? 
If you're worried about the warning, you can read more about it here.

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  On 8/27/2018 at 12:02 PM, Fukse said:

Go to the settings and change the CyberCapture off, then try again

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Turned cybercapture off and it allowed me to isntall it. However, the new installer still didn't work, still getting hte same error message :(

 

When i first click on the cncnet icon, I get this. Does this matter? And does it matter that the actual red alert 2 game icon has the administrator icon on it?

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  On 8/27/2018 at 12:32 PM, dwattsy21 said:

 

Turned cybercapture off and it allowed me to isntall it. However, the new installer still didn't work, still getting hte same error message :(

 

When i first click on the cncnet icon, I get this. Does this matter? And does it matter that the actual red alert 2 game icon has the administrator icon on it?

Untitled.jpg

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You can click Yes on that, that's fine. Is there something else that happens after this?

  On 8/27/2018 at 12:04 PM, Fukse said:

I would love to, but can't find them anymore. I already pressed once to send files to Microsoft (missclicked) and now it won't let me see where those files are located, even with fresh installs of RA2 and cncnet. It just gives me "close the program" without letting me see crash logs AND my Event viewer is bugged for some reason

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There should be crash log files inside the Client folder where CnCNet is installed. What's the exact error message you're getting with this new update?

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  On 8/27/2018 at 12:35 PM, Grant said:

You can click Yes on that, that's fine. Is there something else that happens after this?

There should be crash log files inside the Client folder where CnCNet is installed. What's the exact error message you're getting with this new update?

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well i checked the only thing that could be log (client.log), and it seems like the problem and the crash is within the self-updater itself. I hope this file IS the log you need

client.log

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  On 8/27/2018 at 12:35 PM, Grant said:

You can click Yes on that, that's fine. Is there something else that happens after this?

There should be crash log files inside the Client folder where CnCNet is installed. What's the exact error message you're getting with this new update?

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Thank you for your help. This is the full timeline of windows that pop up after I click to open Yuri's revenge CNCnet

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  On 8/27/2018 at 12:44 PM, Grant said:

Nope, nothing helpful there. Printscreen the error you're getting (kaboom dialog)?

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Okay so I found the solution for me. Long story short - I have 2 windows on my PC, one is x32, other is x64 (which had the error). I turned on the x32 and update went normally. Don't know wether it has something to do with the x32/x64 versions, my own PC or something else, bet yeah, I'm now up to date on the x64, so currently everything is working for me

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  On 8/27/2018 at 12:35 PM, Grant said:

You can click Yes on that, that's fine. Is there something else that happens after this?

There should be crash log files inside the Client folder where CnCNet is installed. What's the exact error message you're getting with this new update?

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Hi, do you have any other suggestions after I posted all the error messages I get when I try to start it? 

 

Thanks 

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