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Posted

Whenever I join a game that If game has a new map, the following message was released.

The host has a selected a map that doesn't exist on your installation. Attempting to download it from the CnCNet map database.
Downloading custom map failed. Requesting the game host to download it to the CnCNet map database.
Download of the custom map failed. The host needs to change the map or you will be unable to participate in this match.

Any suggestions on how to fix it?

 

Map issue.jpg

9 answers to this question

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Posted
3 hours ago, MechGe said:

Whenever I join a game that If game has a new map, the following message was released.


The host has a selected a map that doesn't exist on your installation. Attempting to download it from the CnCNet map database.
Downloading custom map failed. Requesting the game host to download it to the CnCNet map database.
Download of the custom map failed. The host needs to change the map or you will be unable to participate in this match.

Any suggestions on how to fix it?

 

Map issue.jpg

That's strange, could you upload your client.log file please?

--

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

  1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
  2. Look for the folder called "Client"
  3. Inside this folder, there will be a file called client.log
  • 0
Posted
On 5/10/2020 at 12:24 PM, Grant said:

That's strange, could you upload your client.log file please?

--

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

  1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
  2. Look for the folder called "Client"
  3. Inside this folder, there will be a file called client.log

Hello Again ,

How can I fix this issue could you pls help ?

  • 0
Posted
On 5/10/2020 at 12:24 PM, Grant said:

That's strange, could you upload your client.log file please?

--

We need some additional information to help you out. In order for us to work out your issue, we will require your client.log file. Please attach it to your reply.

Finding your client.log file:

  1. Navigate to your Red Alert 2 folder. This is where CnCNet is installed.
  2. Look for the folder called "Client"
  3. Inside this folder, there will be a file called client.log

Could you help me please ? 

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